Improving treasurers' daily work
Current Treasurer Experience
The goal of the project is to improve the treasurer experience and see how ING as a bank can better support the work of a treasurer. In this phase the actual problem was defined, before creating solutions. I developed an app to quantify the problems that were found by the team in earlier research and interviews. The app is used during a treasury event in Zurich.
The goal of the experiment
To validate the problem statements which are a result of the interviews in the problem fit phase. Resulting in a prioratised understanding of the user needs
Improving the treasury experience
Design of an app to quantify the treasurers' problems
Company
ING
Year
2018
Department
Wholesale Banking
Responsibilities
• Design of the experiment
• Design of the UI